FILTER

Activity Reporting
Block or Unblock a site
Blocked site alternatives
Dialup Accelerator interference
Filter Troubleshooting
Filter Test
Filtering Criteria


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ACTIVITY REPORTING

To set up Activity Reporting, please call support at 850-362-6180 to have Activity Reporting activated for your filter account. Then, wait five minutes and go to your computer and do the following:

1. Connect to the Internet
2. Click CONTENT FILTER on the left
3. Log on with filter password
4. Click ACTIVITY REPORTING SETTINGS at the bottom
5. Enter up to three email addresses at the bottom, clicking ADD after each
6. Click APPLY
7. Click the OPTIONS tab
8. Click a dot into COLLECT AND SEND
9. Click APPLY
10. Click OK
11. Exit the CONTROL CENTER



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BLOCK / UNBLOCK A SITE

Currently well over 1 Million sites (not just pages) have been deemed inappropriate under our  filtering standards, and we are adding more every day! Rest assured that we are doing our best to protect you and your family from unacceptable sites. However, we could use your help. New sites containing objectionable material go online everyday. In order for us to reach our goal of 100% effectiveness we will use the latest technology and tools at our disposal and we will even develop new technology that is needed to help provide that environment. But ultimately, it will still require your help to be the best!

CAUTION: This is not to say we want you to go looking for trouble. Pornography is dangerous, and viewing it (even for a moment) can set off a terrible chain of events. However should you stumble across something unacceptable, please let us know.

Here are a few other things to remember. Never leave your children unattended for long periods of time on the Internet. Excessive time spent browsing the net (even with good sites) can be addictive and wasteful. Don't allow your children to access Chat rooms and avoid the News Groups. Always know what your children are doing on the Internet and you will find it to be an exciting and productive environment!

God bless you and thank you for your help! Please keep us in your prayers! This is a spiritual battle!

Steve Ensley - AFO President

Again, please do not go looking for trouble. Pornography is dangerous, and viewing it (even for a moment) can set off a terrible chain of events.

To Block a Site: 

• Email MrFilter@afo.net with the address (URL) of the site to be blocked
• Access MY ACCOUNT from the filter CONTROL CENTER (Double click the light bulb)
• Click MR. FILTER REQESTS
• Click MAKE NEW REQUEST
• Select BLOCK
• Enter the address (URL) of the site to be blocked
• Click SEND REQUEST
• Open the filter CONTROL CENTER (Double click the light bulb)
• Click on CONTENT FILTER
• Enter your Filter password
• Click WEBSITE LISTS
• Enter the address (URL) of the site to be blocked
• Click ADD

To Unblock a Site: 

• Use link on blocking page, then fill out requested information
• Email MrFilter@afo.net with the address (URL) of the site to be unblocked
• Access MY ACCOUNT from the filter CONTROL CENTER (Double click the light bulb)
• Click MR. FILTER REQESTS
• Click MAKE NEW REQUEST
• Select UNBLOCK
• Enter the address (URL) of the site to be unblocked
• Click SEND REQUEST

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BLOCKED SITE ALTERNATIVES

The following should provide good alternatives to sites you may have found to be blocked by the filter:

• GROUPS
• Praize.com
• MUSIC
• Please visit our MUSIC page
• RELATIONSHIPS
• Eharmony
• WEB HOSTING
• Optimus Media
• Praize.com

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FILTER TROUBLESHOOTING

If your filter is blocking too much, or otherwise misbehaving, please try the following before calling Technical Support:

Note: the following instructions are for filter version 4.3.1. If your filter does not have appear to have the settings listed, then please upgrade to the latest filter.

• Reset filter
1. While online, double-click the lightbulb icon in the lower-right corner of your display (next to the time)
2. Click SETTINGS in the upper-right section of the CONTROL CENTER
3. Click the FLUSH CACHE button
4. Click OK
• Clear Browser Cache (these instructions are for Microsoft Internet Explorer)
1. Click TOOLS
2. Click INTERNET OPTIONS
3. Click DELETE FILES
4. Wait for the hourglass to change to a pointer
5. Click DELETE COOKIES
6. Click CLEAR HISTORY
7. Click OK
• Upgrade filter
1. While online, double-click the lightbulb icon in the lower-right corner of your display (next to the time)
2. Click UPDATES in the upper-right section of the CONTROL CENTER
3. Click the UPGRADE button
4. Follow the on-screen prompts
5. Click OPEN or RUN FROM CURRENT LOCATION when prompted
6. Restart the computer when prompted
• Light-bulb icon is yellow while online
• Most likely, a firewall is blocking the signal. Please refer FIREWALL section below.
• If you get SESSION EXPIRED when you try the above link, do the following if you are using Microsoft Internet Explorer:
1. Open Microsoft Internet Explorer
2. Click TOOLS, INTERNET OPTIONS, PRIVACY, ADVANCED
3. Click a CHECK into OVERRIDE AUTOMATIC COOKIE HANDLING
4. Click a CHECK into ALWAYS ALLOW SESSION COOKIES
5. Click OK, APPLY, OK
6. Exit Internet Explorer, then open it again and attempt the link

• Like it or not, firewalls are here to stay. While they protect you from certain Internet threats, they can shut down your Internet access and/or e-mail if not configured properly. Here's the basics, beyond that, consult with the source of your particular product for more detailed instructions.
• Firewalls usually ask how you want them to behave when you are installing the firewall. If the firewall is already installed, you'll have to try and figure out how it's going to work by checking the settings (usually by right-clicking the firewall icon in the lower-right corner of your screen, near the time). You want it to alert you if a program requires access to the network or Internet.
• Once installed and configured, a firewall should ask you each time a new program wants to access the network or Internet. Timing and name recognition are important. If you just started a program and a prompt pops up from your firewall asking for access, you probably want to allow access (and check the box to remember so you don't have to go through this every time you run the program). Or, if you get a prompt from the firewall, and it's a program name that you recognize as something you use, then you probably want to grant access (and remember the setting).
• The first time you load our filter, after that first reboot (or when you first go online), the firewall will prompt you to allow access for the filter program. Here are some names you might see the filter listed as:
• Your Internet browser
• Firefox
• Internet Explorer
• Netscape
• Mozilla
• Your email program
• Outlook
• Outlook Express
• Netscape Mail

• Email us at afosupport@afo.net
• Call us at 1-850-362-6180 (M-F 8am-9pm, Sat 8am-3pm Central)

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DISCLAIMER

Advice and links are researched and provided for your convenience to assist you with a variety of issues. Links do not constitute AFO support or endorsement. Please do not contact our Technical Support department regarding issues which are beyond our control (such as software, links, or procedures mentioned in this document). We are staffed and trained to support only AFO Internet and email connectivity issues. For other issues, please contact the appropriate source or vendor.